Keyworker alerts at Sandwell and West Birmingham Hospitals Trust

Pan Birmingham Cancer Network and Sandwell and West Birmingham Hospitals through key worker alerts have successfully changed the provision of care for known cancer patients who admit as an emergency. SWBH's ICT department provided a flagging tool and email alert to let Clinical Nurse Specialists know when one of thier patients was admitted as an emergency.

The alerts have changed the provsion of emergency healthcare for known cancer patients whose admission and treatment is now optimised with a supported and speedy discharge.

This is the case study submitted to NHS Improvement as part of the national transforming inpatient programme.

This workstream was also recognised nationally as the winner of Outstanding work in IT enable change in healthcare by E-Health Insider. Please click here for more information on the award.

Please click here for more information on the network wide spread of alerts.